2015-11-14 - 23138 - Service Request - NEP Downtime reschedule BW jobs #BWMonitoring

Service Request

23138 - NEP Downtime reschedule BW jobs

Problem Summary


Need to deschedule the process chains in BPP before the NEP downtime activity & schedule them once NEP server is back online.

Admin Info


Purpose
NEP Downtime reschedule BW jobs
Requested by
Jack Mehltretter
Issue Date
11-18-2015
Resolved by
Naveen
Resolved Date
11-26-2012
Document Status
Complete

Detailed Problem Description


Email from Greg Jackson on 11/14/2015:
We all aware that NEP will be rebooted on Saturday (November 14, 2015) at 9pm and be available at approximately 4pm the following day.

Solution Analysis and Recommendations


1. Need to deschedule all the Global, EMEA & Japan process chains and schedule them again after NEP system restart.
2. Need to check if any of the BW jobs has failed due to maintenance & fix them once NEP is back.

Resolution


1. Deschedule all the Global, EMEA & Japan process chains.
2. Rescheduled all the Global, EMEA & Japan process chains after NEP is Online.
3. Fix the failed jobs in BPP system.
4. List of process chains is attached here for reference:
BW Process Chains - NEP Downtime - 14-11-2015.xls

Release Information


None